4.13.1 Authenticator setup

Use this method if you’re registering your device for the first time via your organization's ZTrust SSO portal.

Prerequisites:

• Initial device setup must be enabled by your organisation.

• The ZTrust Authenticator app must be installed on your mobile.

• Your device must have:

  • Camera access (for scanning QR code)

  • Internet access

Add account to authenticator

1. Visit your application in the browser.

2. Click on the Register button to register yourself, if you're not registered.

   

   Fig 4.13.1.a: Login page
3. Provide the required details to create an account.

   

   Fig 4.13.1.b: Registration page
4. After submitting the form successfully, you will be redirected to a page that display a QR Code.

   

   Fig 4.13.1.c: QR Authenticator set up page
5. Open the ZTrust Authenticator app on your mobile device. If it is not installed, first download and install it. Then tap the "+" button to begin setup.

   

   Fig 4.13.1.d: Initial page of Authenticator
6. Scan the QR code displayed on the web browser. then ZTrust authenticator will generate an onboarding code.

   

   Fig 4.13.1.e: Onboarding code page in authenticator
7. Enter the onboarding code into the designated field on the browser page, then click Submit.

   

   Fig 4.13.1.f: Enter onboarding code in onboarding code field
8. You are now successfully logged into the self-service portal of ZTrust.

9. On your mobile device, tap OK, confirm your password in the ZTrust Authenticator app, and complete the login process.

   

   Fig 4.13.1.g: Login page of authenticator
10. Your account will be successfully onboarded in the app.

    

    Fig 4.13.1.h: Login seccess in authenticator

Self-Service Portal Registration

Prerequisite:

The user must already exist in ZTrust SSO.

To register their mobile device, the user should log in to the ZTrust Self-Service Portal with their username/email and password.

1. The user logs in to the Self-Service Portal.

2. The landing page is the overview page, which contains four sections:

   • User Details Management

   • Device Management

   • Signing In

   • Applications

3. From here, go to Device Activity.

   • If no mobile device is registered, you will see a Set Up New button.

   • Click on it to begin the mobile registration process.

     

     Fig 4.13.1.i: Overview page of self service portal
4. After clicking Set Up New, a popup will appear displaying a QR code along with clear instructions to complete the registration.

   

   Fig 4.13.1.j: Setup ZTrust authenticator from self service portal
5. Open the ZTrust Authenticator app on your mobile device.

   • If the app is not installed, please download it from the Google Play Store or Apple App Store and open.

   • Tap the “+” button to add a new account.

     

     Fig 4.13.1.k: Initial page of authenticator
6. After tapping the “+” button, the app will open the scanner. Use it to scan the QR code displayed on the Self-Service Portal.

   

   Fig 4.13.1.l: Scanner to scan QR
7. After a successful scan, the user will be prompted to a page where they must enter their username/email and password.

   

   Fig 4.13.1.m: Login page in authenticator
8. After successful validation, the user will be logged in to their account.

   

   Fig 4.13.1.n: Login success