> For the complete documentation index, see [llms.txt](https://ztrust.gitbook.io/ztrust-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ztrust.gitbook.io/ztrust-documentation/user-manual-ztrust-v4.1/4.-admin-manual/4.15-self-service-portal-ssp/4.15.3-authenticator-setup-from-self-service-portal.md).

# 4.15.3 Authenticator Setup from Self-Service Portal

The ZTrust Self-Service Portal (SSP) allows users to easily configure their authenticator for secure multi-factor authentication.

Authenticator Setup:

A dedicated tab for Authenticator Setup is available within the Self-Service Portal.

If a user is logged out from the ZTrust Authenticator, they can follow these steps to regain access:

* Log in to the Self-Service Portal (SSP).

<figure><img src="/files/1FQsIfeoXJVuQBvXvgeZ" alt=""><figcaption><p>Fig 4.14.3.a: Self service portal, overview tab</p></figcaption></figure>

* Navigate to the App Configure tab.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdHYkfxm6pirwIKS2z2NPyheQRZqWp5ECV2uFvI7yVL7dLK7vSgaruZx-3kSlHAe46qbzmNbv0DMsBvHa4J1BxHUTtah7YwnhoQAEqkQ1Vf-s9HQ80dZn9ib8dsEZL3vpvfyjqd3A?key=0DzQbgWrjf43GZug68k4xi2K" alt=""><figcaption><p>Fig 4.14.3.b: App configure in side bar</p></figcaption></figure>

* A QR code will be displayed.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdELFSkNBtb_x5SnXeHJ1EIb9sIn3nX4L7BqY4yeSI1LhpDlGAfv2XLllPjM8ewMNXHzPzdmxM8YfGsxM-6SxQGYl7lE9ZC2RhOs9DaHzwgRQCqxiiprN6bpG2mcssLO8GY6ZXERw?key=0DzQbgWrjf43GZug68k4xi2K" alt=""><figcaption><p>Fig 4.14.3.c: Authenticator app setup QR</p></figcaption></figure>

* Scan the QR code using the ZTrust Authenticator App to re-enable access to the Authenticator.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXdYXDvpuRvUm0wWipJgrezIBlxjU-Yti-EkP8JYNdwQtdLCq2LSqtqXPjvoIptJ2ZZ2S0Rpceox0TDoIk-tGKo_SozZOG-SkUmOi_FfRPW_fizSPgis4clZtIsVZwnni3Y8DSFPFQ?key=0DzQbgWrjf43GZug68k4xi2K)<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdS0x79VUpZO1e_0auDKsrrNOiZf4SrfV5zNTpf47gDwoVN-kiorOlchOtAvtAxIEoRePzreWifnjiU8PlDffnbVfO-FZNipDWh8VEZBaaoZSXlxywwz7IhQBOU5-Kbemf30UkI?key=0DzQbgWrjf43GZug68k4xi2K" alt="" data-size="original">

After a successful scan, you will be prompted to enter your credentials. Once validated, the user will be logged in.

This process ensures a seamless recovery of access, while maintaining a high level of security for the user.

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