> For the complete documentation index, see [llms.txt](https://ztrust.gitbook.io/ztrust-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ztrust.gitbook.io/ztrust-documentation/user-manual-ztrust-v4.1/4.-admin-manual/4.15-self-service-portal-ssp/4.15.2-update-authenticator-from-self-service-portal.md). # 4.15.2 Update Authenticator from Self-Service Portal The ZTrust Self-Service Portal (SSP) allows users to easily Update/ remove their authenticator from their account. A dedicated card is for Authenticator update/ remove, is available within the Self-Service Portal. 1. Log in to the Self-Service Portal (SSP).

Fig 4.14.2.a: Self service portal, overview tab

2. Navigate to the device activity card

3. If the user has not configured their authenticator, they will be prompted to set it up. Click the 'Set Up New' button to display a QR code for logging into the ZTrust Authenticator application.

Fig 4.14.2.c: Model to set up Authenticator

4. Download ZTrust authenticator and open.

Fig 4.14.2.d: Initial page of ZTrust Authenticator

5. Click on Scan QR for scanning QR to login in ZTrust Authenticator

Fig 4.14.2.e: Scanner of Authenticator to scan QR

6. After a successful scan the user will be asked to give credentials for verification.

Fig 4.14.2.f: Login page of authenticator

7. On validation user logged into ZTrust authenticator.

8. Enable the switch to make current device as primary like below

Fig 4.14.2.h: Enable switch to make as primary

9. Now check in SSP you able to see the Primary device Model Name like below

Fig 4.14.2.i: Device activity section, displaying device name

10. If the user wants to remove a device linked to the authenticator, they can do so by clicking the 'Remove' button.

Fig 4.14.2.j: Conform to remove device from Self service portal

11. On successful removal of authenticator user will get an conformation.